OVER-THE-PHONE INTERPRETATION OR VIDEO REMOTE INTERPRETATION
Over-the-Phone Interpreting (OPI) and other Interpreting Services for Healthcare, Legal, Education & Public Services
Over-the-phone interpreting connects your staff to a qualified interpreter in under 60 seconds, 24/7/365, across 200+ languages. Built for teams that need fast, compliant communication without operational overhead.
Phone interpreting with the experience and care of those who know the trade
OPI is a practical solution for day-to-day conversations with patients, clients, parents, or beneficiaries. With clear procedures, vetted interpreters, and simple billing, your team focuses on the interaction—not on logistics.
Please also see our other interpreting services below, such as Video Remote Interpreting (VRI) and American Sign Language Interpreting (ASL) via VRI.
Over-the-Phone Interpreting (OPI) and other Interpreting Services for Healthcare, Legal, Education & Public Services
Over-the-phone interpreting connects your staff to a qualified interpreter in under 60 seconds, 24/7/365, across 200+ languages. Built for teams that need fast, compliant communication without operational overhead.
Phone interpreting with the experience and care of those who know the trade
OPI is a practical solution for day-to-day conversations with patients, clients, parents, or beneficiaries. With clear procedures, vetted interpreters, and simple billing, your team focuses on the interaction—not on logistics.
Please also see our other interpreting services below, such as Video Remote Interpreting (VRI) and American Sign Language Interpreting (ASL) via VRI.
Activate Your OPI Line or Request Rates
Send the form below, and one of our specialists will contact you to confirm languages, set up your client ID/PIN, and provide a quote with per-minute tiers and any required compliance terms (e.g., a BAA for healthcare).
This service is not for emergencies. In an emergency, call your local emergency number.
Industries We Serve
Healthcare & Life Sciences: Patient intake, follow-ups, counseling, pharmacy counseling, clinical trial visits, IRB communications, nurse lines.
Education & Public Services: Parent–teacher calls, school services, housing and social services, benefits offices, public information lines.
Legal & Compliance: Client intake, attorney–client calls, compliance hotlines (non-emergency), admininstrative inquiries, probation check-ins.
Why Varendi for Over-the-Phone Interpreting?
Fast connection: target <60 seconds for Tier-1 languages; 24/7/365 availability
Healthcare-ready: HIPAA-aware processes; BAA available upon request.
Quality & consistency: vetted interpreters and monitored KPIs.
Simple setup: one hotline + client PINs; easy to add departments or locations later.
Clear pricing: simple per-minute rates, plus a small monthly maintenance fee.
Support when needed: incident handling, credits when warranted, and optional custom reporting.
Intended use: Healthcare • Legal • Education • Public services
Industries We Serve
Healthcare & Life Sciences: Patient intake, follow-ups, counseling, pharmacy counseling, clinical trial visits, IRB communications, nurse lines.
Education & Public Services: Parent–teacher calls, school services, housing and social services, benefits offices, public information lines.
Legal & Compliance: Client intake, attorney–client calls, compliance hotlines (non-emergency), admininstrative inquiries, probation check-ins.
Why Varendi for Over-the-Phone Interpreting?
Fast connection: target <60 seconds for Tier-1 languages; 24/7/365 availability
Healthcare-ready: HIPAA-aware processes; BAA available upon request.
Quality & consistency: vetted interpreters and monitored KPIs.
Simple setup: one hotline + client PINs; easy to add departments or locations later.
Clear pricing: simple per-minute rates, plus a small monthly maintenance fee.
Support when needed: incident handling, credits when warranted, and optional custom reporting.
Intended use: Healthcare • Legal • Education • Public services
SERVICES
Services
On-Demand OPI
Instant phone access to qualified interpreters: 24/7, 200+ languages, simple per-minute billing.
Scheduled OPI
Pre-booked phone sessions with domain-matched interpreters; higher reliability, minimum billable time.
On-Demand VRI
Real-time video interpreting when visuals matter; premium clarity for clinical or legal interactions.
ASL via VRI
Video American Sign Language interpreting for Deaf/Hard-of-Hearing; institutional-grade availability and compliance.
LEP Direct-Dial Lines
Dedicated phone numbers letting Limited-English-Proficient (LEP) clients reach interpreters directly, reducing mediation.
Dedicated Queues
Department or language-specific queues for faster routing, improved reporting, and priority handling.
Activate Your OPI Line or Request Rates
Send the form below, and one of our specialists will contact you to confirm languages, set up your client ID/PIN, and provide a quote with per-minute tiers and any required compliance terms (e.g., a BAA for healthcare).
This service is not for emergencies. In an emergency, call your local emergency number.
Healthcare Phone Interpreting
For clinics, hospitals, pharmacies, telehealth, and CROs: fast access to interpreters trained for medical contexts, with options for BAA, minimal PHI retention on our side, and clear 911/emergency boundaries. Connection-time targets and language coverage are designed for day-to-day patient communication.
- Patient intake, follow-ups, discharge instructions
- Pharmacy counseling and care coordination
- Clinical trial site communications (visits, instructions, reminders)
- IRB/ethics interactions and community outreach
Request a quote:
Healthcare Phone Interpreting
For clinics, hospitals, pharmacies, telehealth, and CROs: fast access to interpreters trained for medical contexts, with options for BAA, minimal PHI retention on our side, and clear 911/emergency boundaries. Connection-time targets and language coverage are designed for day-to-day patient communication.
- Patient intake, follow-ups, discharge instructions
- Pharmacy counseling and care coordination
- Clinical trial site communications (visits, instructions, reminders)
- IRB/ethics interactions and community outreach
Request a quote
Frequently asked questions
